# Back Office Support Services | Mercatus Outsourcing > Source: https://mercatusoutsourcing.com/back-office-support-service/ > We boost efficiency and reduce costs by offering 24/7 back office support in 25+ languages. Data entry, order fulfillment and fraud detection. ## Navigation - [Home](https://mercatusoutsourcing.com/) - [DevOps services](https://mercatusoutsourcing.com/devops-services/) - [Dedicated development teams](https://mercatusoutsourcing.com/dedicated-development-teams/) - [Build – Operate – Transfer (BOT) Model](https://mercatusoutsourcing.com/build-operate-transfer-bot/) - [IT staff augmentation](https://mercatusoutsourcing.com/it-staff-augmentation/) - [B2B Lead Generation](https://mercatusoutsourcing.com/b2b-lead-generation/) - [Digital awareness](https://mercatusoutsourcing.com/digital-awareness/) - [LinkedIn campaign management & automation](https://mercatusoutsourcing.com/linkedin-campaign-management-automation/) - [Marketing research & surveys](https://mercatusoutsourcing.com/marketing-research-surveys/) - [CX advice & strategy](https://mercatusoutsourcing.com/cx-advice-strategy/) - [Technical support](https://mercatusoutsourcing.com/technical-support/) - [Omnichannel customer solutions](https://mercatusoutsourcing.com/multichannel-customer-solutions/) - [Back office support & service](https://mercatusoutsourcing.com/back-office-support-service/) - [E-commerce customer services](https://mercatusoutsourcing.com/e-commerce-customer-services/) - [Recruitment Process Outsourcing](https://mercatusoutsourcing.com/recruitment-process-outsourcing/) - [AI Voice Agents](https://mercatusoutsourcing.com/ai-voice-agents/) - [AI Customer Service](https://mercatusoutsourcing.com/ai-customer-service/) - [AI Lead Generation](https://mercatusoutsourcing.com/ai-lead-generation/) - [E-commerce](https://mercatusoutsourcing.com/ecommerce-solutions/) - [High-Tech & SaaS](https://mercatusoutsourcing.com/high-tech-saas/) ## Page Content # Back Office Support Services We manage your data entry, scanning, and invoice processing with 24/7 back office support services in over 25 languages, providing you with the operational excellence required to achieve your strategic objectives. [Get a quote](https://mercatusoutsourcing.com/back-office-support-service/#form) [Image] #### MERCATUS ## Why outsource back office services? % ### Reduction in manual errors % ### Faster task completion #### MERCATUS ## Why outsource back office services? % ### Reduction in manual errors % ### Faster task completion [Image] ### Focus on Core Business Free your team from time-consuming administrative tasks to focus on strategic initiatives, product development, and revenue-generating business. [Image] ### Significant Cost Savings Save money from personnel costs, training, salaries, benefits, offices, and IT infrastructure. [Image] ### Access Specialized Expertise  Tap into professionals who have extensive knowledge and experience in back-office operations. [Image] ### Scale Effortlessly Increase or decrease your operations as needed to meet your business needs. [Image] ### 24/7 Global Operations Expand your business hours to cover all time zones through our 24/7 back-office support services. #### Services ## Our back office supportservices [Image] ### Data entry outsourcing Accurate, high-volume data processing [Image] ### Legal review Compliance and paperwork verification [Image] ### Preventing and detecting fraud through proactive risk management [Image] ### Order fulfillment Efficient processing and tracking [Image] ### Claims and refund processing Fast accurate resolution [Image] ### Translation services Multilingual document and content translation [Image] ### Operational support management or maintenance, repair, and operations (MRO) [Image] ### Account management services Committed assistance with client relationships  ### Have a question? [Get a quote](https://mercatusoutsourcing.com/back-office-support-service/#form) #### Our process ## How our Back Office Support Works Step 1 #### Within 24 Hours #### Personalized Consultation We connect to dive into your operational needs and build a support plan tailored specifically to your business goals. Step 2 #### In 1 Week #### Strategy Confirmation We finalize the partnership details, ensuring every process is aligned before we move to the build phase. Step 3 #### In 10 Days #### System Integration Our team builds your knowledge base, develops custom workflow templates, and integrates seamlessly with your existing software and tools. Step 4 #### After 2 Months #### Optimization & Growth We conduct a 30-day performance review. With refined processes and happy customers, we transition into long-term, scalable success. [Image] [Image] #### Why Choose ## Why choose Mercatus forback office support outsourcing  ### Customized solutions Tailored approaches to your unique requirements  ### Multilingual capabilities Fluent support in all key languages across the EMEA area  ### 24/7/365 availability Back office support services are available around-the-clock.  ### Customer-first approach  that ensures a high-quality experience in every interaction.  ### Quick deployment Simplified structures which help a project be launched in weeks.  ### Quick onboarding Get in touch within a day to customize your plan, register within a week, and finish integration (FAQ, templates, and systems)  ### ISO 9001:2015 certified facilities Secure, compliant infrastructure you can trust  ### Minimal overhead, maximum results Efficient structures designed to give immediate results [Get a quote](https://mercatusoutsourcing.com/back-office-support-service/#form) #### Ultimate Security Guarantee ## We value your security [Image: Digital millennium copyright act ] #### Digital millennium copyright act A law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage. [Image: GDPR] #### GDPR Full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens by the companies operating inside the EU. [Image: ISO] #### ISO/IEC 27001:2022 Certified Process certification that ensures clients’ data protection and management in accordance with global standards. #### FAQ ## Common Questions ##### How do you guarantee the accuracy of high-volume data entry and processing? We create customized workflow templates and a comprehensive knowledge base that is specifically designed for your business. We conduct multi-level quality audits to ensure that every invoice, order, or piece of data is processed with high accuracy. ##### Is our confidential business information secure in an outsourced back-office setting? We maintain ISO certified, secure facilities with rigorous data protection policies in place. Whether we are processing legal reviews, fraud analysis, or order fulfillment, our facilities are set up to meet international security standards, ensuring that your proprietary information and customer data are confidential and protected. ##### Can your staff interface with our particular ERP or accounting system? Yes. In the first 10 days of our relationship, we concentrate on perfect system integration. Our staff is trained to interface with your existing software and tools – SAP, Oracle, Microsoft Dynamics, or industry-specific software. ##### What value does 24/7 back-office support provide to my business? By taking advantage of our 24/7 global operations, you eliminate overnight bottlenecks. This will result in faster order fulfillment and claims processing cycles, and ultimately happy end-customers. ##### What occurs during the optimization & growth stage at the two-month point? Following the official launch,we perform a thorough analysis of your performance over a 30-day period. In Month 2, we apply real-world data to optimize your customized workflow templates, find additional ways to cut costs, and confirm that the partnership is growing to support your strategic needs. #### review ## Back office support & servicehelps the success of #### Get a Quote  ## Submit theform With team Mercatus you are in good hands! The first months after you change over a large team like an entire call center, you will be involved in reallocating roles. Company name *Your Name *Your Email *Your Phone NumberI am interested in:ITO servicesIT Recruitment & Relocation, IT Staffing via Build Operate Transfer (BOT), IT Staff Augmentation, Dedicated Development TeamsBPO ServicesB2B Lead Generation, Digital Awareness, LinkedIn Campaign management and Autmation, Marketing Research and SurveysCX servicesCustomer Care & Support, Technical Support, IT Help Desk, Back Office ServicesRPO servicesRecruitment Process OutsourcingExpected Project Start DateExpected Resource Size1-5 people6-10 people10+ peopleProject Languages RequiredEnglishGermanFrenchSpanishItalianOtherAdditional Project Description Yes, I agree with the [privacy policy](https://mercatusoutsourcing.com/privacy-policy/). I give my consent for the personal data shared by me to be used by Mercatus LTD in connection with improving the performance and functionality of the Mercatus Outsourcing website, and in connection with the installation of related cookies for relevant marketing purposes. Submit request #### Our services ## You may also be interested in [Image] #### Technical support Mercatus’ role is to help you develop the right customer & technical support strategy and then to implement it successfully. [Image] #### Multichannel customer solutions Thus at MERCATUS we aim to provide exceptional customer care and focus on every customer touchpoint with care and attention. [Image] #### E-commerce customer services We will help you establish an ecommerce platform or help you outsource ecommerce customer service. [Image] #### Dedicated development teams Cost – effective nearshore software delivery hub where you can quickly scale your delivery capacity. ## Actions Available ### Form 1 - **name-2** (type: text, name: `name-2`) - **name-1** (type: text, name: `name-1`) - **email-1** (type: email, name: `email-1`) - **phone-1** (type: text, name: `phone-1`) - **checkbox-3[]** (type: checkbox, name: `checkbox-3[]`) - **checkbox-4[]** (type: checkbox, name: `checkbox-4[]`) - **checkbox-5[]** (type: checkbox, name: `checkbox-5[]`) - **checkbox-8[]** (type: checkbox, name: `checkbox-8[]`) - **date-1** (type: text, name: `date-1`) - **checkbox-7[]** (type: checkbox, name: `checkbox-7[]`) - **checkbox-7[]** (type: checkbox, name: `checkbox-7[]`) - **checkbox-7[]** (type: checkbox, name: `checkbox-7[]`) - **checkbox-7[]** (type: checkbox, name: `checkbox-7[]`) - **checkbox-7[]** (type: checkbox, name: `checkbox-7[]`) - **checkbox-7[]** (type: checkbox, name: `checkbox-7[]`) - **consent-2** (type: checkbox, name: `consent-2`) - **consent-3** (type: checkbox, name: `consent-3`) - **textarea-2** (type: textarea, name: `textarea-2`) ## Links on This Page - [Home](https://mercatusoutsourcing.com/) - [DevOps services](https://mercatusoutsourcing.com/devops-services/) - [Dedicated development teams](https://mercatusoutsourcing.com/dedicated-development-teams/) - [Build – Operate – Transfer (BOT) Model](https://mercatusoutsourcing.com/build-operate-transfer-bot/) - [IT staff augmentation](https://mercatusoutsourcing.com/it-staff-augmentation/) - [B2B Lead Generation](https://mercatusoutsourcing.com/b2b-lead-generation/) - [Digital awareness](https://mercatusoutsourcing.com/digital-awareness/) - [LinkedIn campaign management & automation](https://mercatusoutsourcing.com/linkedin-campaign-management-automation/) - [Marketing research & surveys](https://mercatusoutsourcing.com/marketing-research-surveys/) - [CX advice & strategy](https://mercatusoutsourcing.com/cx-advice-strategy/) - [Technical support](https://mercatusoutsourcing.com/technical-support/) - [Omnichannel customer solutions](https://mercatusoutsourcing.com/multichannel-customer-solutions/) - [Back office support & service](https://mercatusoutsourcing.com/back-office-support-service/) - [E-commerce customer services](https://mercatusoutsourcing.com/e-commerce-customer-services/) - [Recruitment Process Outsourcing](https://mercatusoutsourcing.com/recruitment-process-outsourcing/) - [AI Voice Agents](https://mercatusoutsourcing.com/ai-voice-agents/) - [AI Customer Service](https://mercatusoutsourcing.com/ai-customer-service/) - [AI Lead Generation](https://mercatusoutsourcing.com/ai-lead-generation/) - [E-commerce](https://mercatusoutsourcing.com/ecommerce-solutions/) - [High-Tech & SaaS](https://mercatusoutsourcing.com/high-tech-saas/) - [Cybersecurity](https://mercatusoutsourcing.com/cybersecurity/) - [Fintech & Financial Services](https://mercatusoutsourcing.com/fintech-financial-services/) - [Healthcare](https://mercatusoutsourcing.com/healthcare/) - [Telco & Utilities](https://mercatusoutsourcing.com/telco-utilities/) - [Media](https://mercatusoutsourcing.com/media/) - [About](https://mercatusoutsourcing.com/about/) - [Our company](https://mercatusoutsourcing.com/about/#our-company) - [Mission & Vision](https://mercatusoutsourcing.com/about/#mission-vision) - [Our journey](https://mercatusoutsourcing.com/about/#our-journey) - [Team](https://mercatusoutsourcing.com/about/#team) --- *Served by AIble — aible.io*