Tsvetelina Tsvetanova
Describe Mercatus with one word. Active What do you love most about your job? The communication with different people I get to meet. How long have you been with the company? More than a year and a half. What is your favorite Mercatus-related memory? Our last Christmas...
Zhaklina Todorova
Describe Mercatus with one word.⚡️Mastery What do you love most about your job?💥I’m deeply passionate about creating successful and fruitful partnerships in the new dynamic and transforming business landscape. How long have you been with the company?🌞Started this...
Face of the Month – Emil Petkov
Emil is an Operations Manager and has been part of Mercatus Outsourcing for six months. He obtained his higher education at Université Lumière Lyon 2 in France, specializing in “Information et Communication “. His time abroad not only contributed to a solid education...
Unlocking Business Success: The Benefits of Outsourcing Customer Support Services to Bulgaria
In today's fast-paced business world, providing exceptional customer support is non-negotiable. Customers expect prompt and effective assistance, whether they have a query, a concern, or need technical help. As companies strive to meet these demands, many are turning...
20 ways you can use LinkedIn to scale-up your start-up business
Every new beginning is hard, not to mention something as challenging (and rewarding) as a Start-Up. Thankfully, in today’s age, we have an abundance of professional tools, which can make our lives a whole lot easier. In this article, we will explore 20 ways you can...
Why You Should Outsource Your IT Services To Bulgaria
With technology advancing so fast and global events fundamentally changing the way business works, previous business models are being completely rehashed, including the concept of outsourcing. Delegation has already given way to partnership, with shared business...
What is the BOT Model?
It allows clients to incubate a project in an offshore destination with a regional team and service provider until it reaches satisfactory maturity. It is then transferred with full ownership. Here’s a closer look at the BOT-model and its advantages. It is vital for...
Mercatus Named Top BPO Firm for 2021 on Clutch
As more larger-scale business operations resort to expanding their staff outside their premises, Business Process Outsourcing (BPO) is becoming more of an alternative for budget-friendly operations and management. Mercatus specializes in B2B lead generation and...
Mercatus Awarded as a 2022 Clutch Leader for B2B Services in Bulgaria
Mercatus has been in the business space for years, serving small organizations to enterprise clients. Over the years, we’ve proven to be a deliverer of impactful solutions to our partners, helping them grow through a network of efficiency-driven functions. Today,...
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With team Mercatus you are in good hands! The first months after you change over a large team like an entire call center, you will be involved in reallocating roles.
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