Dedicated Development Teams

Quickly scale your delivery team and strengthen your digital capabilities.

The present dynamic marketplace & pandemic has demonstrated how in-house business teams can turn out insufficient once out-of-line working conditions hit. That is exactly the reason why this model is increasingly being used to support workflows where highly skilled technicians are readily available “on-demand”.

Mercatus Outsourcing will dedicate a selected team of developers acting as an offshore delivery hub to your project and at the same time you will still keep full management control over tasks and priorities.

Having such a dedicated team gives you the flexibility and advantages to prioritize different tasks and projects and still keep them engaged through the whole product lifecycle. When you don't want to hire permanent resources, you can rely on our dedicated resources as an independent extension or part of your existing team.

We are helping fast-growing companies to achieve their goals!

The dedicated team model is suitable for complex and long-term projects, which can expand shortly. When your idea doesn't have the product-market fit and needs a discovery stage, the dedicated development team is the way to go.

Recognize yourself? Or don't see yourself in the list? Contact us to see how we can help:

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Customer Retention rate

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End to End solutions delivered globally

				
									Fast - growing Startups						

									Projects With Vague Requirements 						

									Long-Term Projects

What You Get

This has become the most popular model for working with Mercatus long-term partners for several reasons.

Predictable & Cost-efficient model

We use methodologies and processes which deliver desired business outcomes for faster recruitment. You only pay for the scope of work and actual hours needed to complete a task.

Productive Collabarative Control

Full control over the management of the team. Dedicated team members have a deep understanding of the client's project and business goals.

Transparency of operations

Our outsourcing services are fully transparent and will save you time and headache associated with recruitment agencies and setting up the necessary management, office and technical infrastructure. Weekly/monthly reports and easy collaboration.

Wide range of IT experts

You get access to the unlimited talent pool. High scalability and flexibility: You can engage more people or reduce resources if required and you save time and effort, which you spend both on finding competent employees and on project implementation

We use methodologies and processes which deliver desired business outcomes for faster recruitment.

Profile Requirements
Set up of ramp-up plan
Initial candidate sourcing
Screening CV against customer defined criterias
Technical & soft skills & teamwork assessment
Best suited and short - list candidate proposed for final interview with the client

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How it Works

We can provide you with any information you may need and find a solution to the hardest problem that may occur

Our team focuses on broadening their technology expertise, while building up and providing know-how within a set of industries.

Regardless of positions and seniority, every single person at our Core Engineering team possess experience of working with multinational companies in various setups and rely on day-to-day communication to deliver outcomes of maximum business value.

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1

Defining Requirements, describe the project with job description and preferred team size & workflow

2

Chose Cooperation model and decide if you need one holistic or multiple development teams

3

Picking talents. Assess experience, technical and social skills and select suitable candidates for the final interview.

4

Integrating the team with the project workflow. Choosing preferred management tools and channels of communication so you could monitor the process

5

Setting KPI, choose key performance indicators ( KPI ) that adequately assess the performance of dedicated team members.

Why Mercatus

Together we grow.
Together we change everything.
Start your digital revolution.

Mercatus Outsourcing is a BPO & ITO service provider originally founded in Sofia, Bulgaria but operating now in more than 4 locations across the EMEA region. We are serving global clients in more than 25 languages and helping them to become successful by sharing the Talent & Skills & Technology of our Support & IT specialists.

We, at Mercatus, are a team of experienced professionals with 15+ years of know-how in the Outsourcing industry and we pride ourselves on being customer-centric, transparent & flexible in order to support our clients and deliver scalable & affordable services.

Mercatus Outsourcing is a third-party customer & technical solution provider for Ziff David, Acronis, Biologiworks, and more than 50 other companies. Our amazing teams vary from Multilingual Customer support, and B2B Lead Generation to Data Analytics and IT development based on PHP, Scala, Java, and more.

We are very happy to be part of their journey and their success. For more information please contact us at info@mercatus.bg

We value your trust and the protection of your personal and company information as our highest priority.

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4

+

countries

24/7/365

multi-lingual service desks & support teams

30

+

languages

Ultimate Security Guarantee

We value your security.

We value your trust and the protection of your personal and company information as our highest priority.

PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

Digital Millennium Copyright Act — a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.

GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens by the companies operating inside the EU.

ISO — process certification that ensures clients’ data protection and management in accordance with global standards.

Related Services:

With team Mercatus you are in good hands! The first months after you change over a large team like an entire call center, you will be involved in reallocating roles.