DevOps Services

At Mercatus, we believe in streamlining operations, bridging development and operations gaps, and accelerating the delivery of high-quality software. Our DevOps services are tailored to achieve continuous integration, continuous delivery, and high efficiency that modern businesses demand.

When a company introduces a DevOps team, it aims to break down silos between development (Dev) and operations (Ops) and to adopt practices that can accelerate software development, improve deployment frequency, and ensure more stable and reliable software.

Mercatus' role is to help you to identify and resolve issues in your Software Delivery Lifecycle like:

  • Slow Software Delivery
  • Poor Collaboration between Dev and Ops
  • High Failure Rate of New Releases
  • Inefficient Infrastructure Management
  • Lack of Monitoring and Logging
  • Resource Utilization and Cost Management:
  • Security Concerns
  • Customer Satisfaction
  • Inconsistent Environments
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Who is the Service For

Mercatus expertise transforms services into successful partnerships

Thus we offer our clients unique and tailored “End-to-end” solutions and establish an open and trustworthy relationship with them. We aim to achieve synergy between Mercatus’s values and culture and our partners

DevOps is pivotal for organizations striving to achieve accelerated and high-quality software delivery with:

Accelerated Delivery: Faster time-to-market and frequent software releases.
Improved Collaboration: Break silos between development and operations teams.
High Quality: Identify and address bugs early, improving software quality.
Cost Efficiency: Optimize resources and minimize waste.
Automated & Repeatable: Ensure consistent deployments using automation

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companies worldwide have already chosen Mercatus
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End to End solutions delivered globally
Service Providers
Cyber Security
Gaming
Fintex
Telco & Utilities
E-commerce
Retail
Consumer goods
Fashion
Healtcare
What You Get

Our DevOps Services Include:

DevOps Assessment

We evaluate your existing environment and workflows to suggest the best DevOps strategies tailored for your business.

Containerization & Orchestration

Implement Docker, Kubernetes, and other container technologies for efficient, scalable, and reliable deployments.

Continuous Integration and Continuous Delivery (CI/CD)

Ensure rapid and reliable software releases by automating the integration and delivery process.

Infrastructure as Code (IaC)

We provide solutions to automate the provisioning and management of infrastructure, ensuring consistency and scalability.

Monitoring, Logging & Analytics

Proactive monitoring solutions to ensure 24x7 availability and performance.

Cloud DevOps

Harness the power of the cloud with our DevOps solutions tailored for AWS, Azure, Google Cloud, and other leading platforms.

DevOps Consulting

Our expert consultants provide guidance at every stage of your DevOps journey

Managed DevOps

Let us handle your DevOps operations while you focus on your core business
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How it Works

Improving your Development LyfeCycle starts with identyfing your needs and current process

It is not certanly required to have a gap in your organization. You may just want to become better and we can help you in that journey.

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1

Each journey starts with preparation: We will conduct a kickoff meeting to identify your demands, needs and evaluate your current enviroment.

2

Plan: In 48 hours We will contact you and present personalize plan with potential points of improvement

3

SignUp with Us: In 1 week Sign up for our service and confirm all the details

4

Preparation: In 15 Days we will shortlist all the candidates with the required tech stack for you needs.

5

Build: In 30 days we will start building your dedicated team and prepare the engineers to start working on your project

6

LAUNCH: In 1 to 2 months your new team starts onboarding in your organization.

Why Mercatus

Together we grow.
Together we change everything.
Start your digital revolution.

Mercatus Outsourcing is a BPO & ITO service provider originally founded in Sofia, Bulgaria but operating now in more than 4 locations across the EMEA region. We are serving global clients in more than 25 languages and helping them to become successful by sharing the Talent & Skills & Technology of our Support & IT specialists.

We, at Mercatus, are a team of experienced professionals with 15+ years of know-how in the Outsourcing industry and we pride ourselves on being customer-centric, transparent & flexible in order to support our clients and deliver scalable & affordable services.

Mercatus Outsourcing is a third-party customer & technical solution provider for Ziff David, Acronis, Biologiworks, and more than 50 other companies. Our amazing teams vary from Multilingual Customer support, and B2B Lead Generation to Data Analytics and IT development based on PHP, Scala, Java, and more.

We are very happy to be part of their journey and their success. For more information please contact us at info@mercatus.bg

We value your trust and the protection of your personal and company information as our highest priority.

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4
+
countries
24/7/365
multi-lingual service desks & support teams
30
+
languages

Ultimate Security Guarantee

We value your security.

We value your trust and the protection of your personal and company information as our highest priority.

PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

Digital Millennium Copyright Act — a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.

GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens by the companies operating inside the EU.

ISO — process certification that ensures clients’ data protection and management in accordance with global standards.

DevOps Services Helps The Success Of:

Don't wait.
Contact us and start growing today:

Multichannel Customer Solutions

Considering the fast industry digitalization, the need for companies to build meaningful connections with their customers is much greater. Having engaged and paying customers is crucial for all businesses regardless of the industry.

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Technical Support

Mercatus' role is to help you develop the right customer & technical support strategy and then to implement it successfully. Finding the right talent to develop and support your products and services together with tracking regular KPI & SLA statistics is one of the keys to successfully supporting your customers.

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IT Staffing via Build Operate Transfer model (BOT)

Our Build-Operate-Transfer model helps our partners & clients build, optimize and run a fully operative software development center without having to invest a lot of resources in launching a project, recruiting a team, hiring office and managers or setting up a new entity overseas.

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IT recruitment

Your Tech Specialist. Mercatus is your independent, international recruitment company dedicated to making fast connections between candidates and employers within office support, accounting & finance and IT.

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With team Mercatus you are in good hands! The first months after you change over a large team like an entire call center, you will be involved in reallocating roles.

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