IT recruitment

Your Tech Specialist. Mercatus is your independent, international recruitment company dedicated to making fast connections between candidates and employers within office support, accounting & finance and IT.

We have become a trusted recruitment partner and we pride ourselves on keeping our promises and delivering the best possible service. We believe in building lasting partnerships with our clients and candidates throughout their careers.

Mercatus team is energetic and enthusiastic within people-centric organisation that places teamwork and service at the core of everything we do. We are very clear about who we want to join us - we look for passionate and ambitious individuals with the right skills who we can train and promote within the business.

Our highly trained IT consultants recruit specialist technology professionals across the Balkans - Bulgaria, Romania, Serbia, Macedonia, Turkey, Greece. Our recruiters focuses on a single technologies, an approach which enables us to provide both candidates and clients with relevant and up-to-date market insight.

We help businesses across the globe find qualified and motivated employees.

Our recruiters cover both permanent and contract IT positions, across the following roles:

INFRASTRUCTURE & SUPPORT

1st/2nd/3rd Line Support
Service Desk Analyst
Desktop Support
IT Manager
Infrastructure Engineer
Senior Infrastructure Engineer
Desktop Support Engineer
Cloud Engineer
Cloud Infrastructure Engineer
Application Support

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What You Get

We serve as a bridge between companies seeking qualified employees and a worldwide network of motivated IT professionals.

Appropriate IT Recruitment Support

We consistently achieve results quickly, securing top IT talent for our clients across all IT roles & disciplines. Mercatus aim is to foster long-term relationships founded on acting as a true business partner that you want to engage with.

Candidate Reach

We believe we have access to 85% of all Bulgaria, Romania, Serbia, Turkey, Greece, IT job-seekers. We spend significantly on the leading pay per view IT specific and all industry job portal CV databases, social media platforms as well as maintaining an in-house CV database build up over the past 24 years. We advertise roles across all the consistently good job portals and social media platforms and harness CV search using world leading semantic search tools and in-house developed memoRecruit software to build IT talent pools.

Candidate engagement

We engage gently and respectfully with IT candidates. We are careful to provide full & complete details on vacancies/organisations to enable candidates to make a considered decision on whether to apply. We don’t pressure individuals to make premature decisions. This means all candidate applications we send you will be of candidates that have a genuine and positive interest in working for you.

Knowledge

Internal training is centred on technology and IT function understanding. We hold knowledge workshops to collectively deepen our understanding of all legacy, current and emerging technologies and how software products and functions interact to better able to support our clients consistently. Knowledge is a core strength of our offering.

Responsibility

Responsibility sits heavily on our shoulders. We have a responsibility to present candidates factually and objectively to recruiting clients. Highlighting any concerns as well as showing strengths. In turn, we are careful to give true clarity on job opportunities to candidates. We know a job move can have far-reaching implications for an individual so we don't brush over any concerns a candidate may have. We never forget our responsibility.

We are one of the most established independent IT recruitment consultancies in Bulgaria . Every working day of every year since 1997 our focus has been on IT talent search & engagement best practice.

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How it Works

We serve as a bridge between companies seeking qualified employees and a worldwide network of motivated IT professionals.

MERCATUS use different channels of recruitment, which include a team of freelance and partner recruiters. This gives MERCATUS the unique opportunity to have access to a database with several thousands of candidates.

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1

Profile requirements

2

Ramp-up plan definition

3

Screening CV repository against customer defined criteria

4

Build and maintain a pipeline of main profiles

5

Assessment through test and interview of 3 language groups, based on availability (Primary, Secondary, Rare)

6

Technical skills assessment based on profile, level of expertise and technology

7

Assessment of communication, customer service, leadership, teamwork skills

8

Providing proper candidates to the customer fofinal interview together with detailed profile and reporting.

Why Mercatus

Together we grow.
Together we change everything.
Start your digital revolution.

Mercatus Outsourcing is a BPO & ITO service provider originally founded in Sofia, Bulgaria but operating now in more than 4 locations across the EMEA region. We are serving global clients in more than 25 languages and helping them to become successful by sharing the Talent & Skills & Technology of our Support & IT specialists.

We, at Mercatus, are a team of experienced professionals with 15+ years of know-how in the Outsourcing industry and we pride ourselves on being customer-centric, transparent & flexible in order to support our clients and deliver scalable & affordable services.

Mercatus Outsourcing is a third-party customer & technical solution provider for Ziff David, Acronis, Biologiworks, and more than 50 other companies. Our amazing teams vary from Multilingual Customer support, and B2B Lead Generation to Data Analytics and IT development based on PHP, Scala, Java, and more.

We are very happy to be part of their journey and their success. For more information please contact us at info@mercatus.bg

We value your trust and the protection of your personal and company information as our highest priority.

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4

+

countries

24/7/365

multi-lingual service desks & support teams

30

+

languages

Ultimate Security Guarantee

We value your security.

We value your trust and the protection of your personal and company information as our highest priority.

PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

Digital Millennium Copyright Act — a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.

GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens by the companies operating inside the EU.

ISO — process certification that ensures clients’ data protection and management in accordance with global standards.

Related Services:

With team Mercatus you are in good hands! The first months after you change over a large team like an entire call center, you will be involved in reallocating roles.