IT Staff Augmentation

Outstanding talent that provides extra help when needed

Sometimes you need to expand your team to boost productivity, reduce timeframes, or implement a specific skill set for a limited time.

Increasing your bandwidth when needed

Finding the right engineers isn’t easy, especially when deadlines are pressing. Plus, you want experts with the right technical skills who are a good match for your company’s culture. You want developers who will fit with your universe, merge seamlessly into your daily work environment, and lead your projects to success. So, it’s a tough choice.

Staff your IT projects with Mercatus resources being deployed at your premises. If you require additional skills, you can add our staff to support you in your mobile, web or software development projects. We can cover your IT demands in every scope, add by proposing IT individuals or teams on a leasing model in various technologies.

If you require greater production forces, flexibility and want to cut cost and risk, then Mercatus can offers you the perfect IT outsourcing service. Now you can scale your IT staff with a team of software engineers very fast.

IT Staff Augmentation adds the extra talent needed to boost your projects.

The dedicated team model is suitable for complex and long-term projects, which can expand in the near future. When your idea doesn't have the product-market fit and needs a discovery stage, the dedicated development team is the way to go.

Recognize yourself? Or don't see yourself in the list? Contact us to see how we can help:

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Customer Retention rate

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End to End solutions delivered globally

				
									Fast - growing Startups						

									Projects With Vague Requirements						

									Long-Term Projects

What You Get

Keys to successful nearshore staff augmentation

					Quick spin-up, no recruiting cost
		
					We’ve picked the best talent from more than 30 countries and our HR process allows us to quickly spin up teams who operate as your full-time employees.			

					Cheaper than U.S. engineers
		
					Nearshore development resources are highly qualified and cheaper than U.S.-based resources.			

					Flexible and scalable
		
					You can expand your team on-demand with specialized talent for finite projects.			

					Time zone compatibility
		
					Having devs with the same work schedule promotes real-time collaboration and saves you from pushing your work to odd hours.			

					Employee administration simplified
		
					We take care of contracts, payroll, vacations, replacements, and employee retention. Expand or collapse text			

					Reduced labor costs
		
					Staff augmentation reduces overhead costs, such as benefits and taxes, linked to maintaining full-time, in-house staff. Expand or collapse text

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How it Works

Companies all over the world use IT Staff Augmentation to reach their goals faster and more cost-efficiently.

Using this model will save you time in formalities and lower your cost. Additionally, the process includes shadowing and knowledge transfer with strict SLA’s and Quality measures to achieve complete alignment.

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1

We will carefully check your IT demands
and determine the kind of talent you lack. Then, we can evaluate which type of service you need, whether short or long term, based on business tasks.

2

Our technical recruiters
will select the best candidates by screening them thoroughly.

3

We will recommend the best IT experts for your interviews
So you decide whethere you want to start working with the approvedcandidate.

4

Mercatus provides the onboarding of the candidate
we take care of all the formalities the candidate requires. We provide administrative service for each IT expert delivered to you.

5

Pay only for the completed work that you accept.

Why Mercatus

Together we grow.
Together we change everything.
Start your digital revolution.

Mercatus Outsourcing is a BPO & ITO service provider originally founded in Sofia, Bulgaria but operating now in more than 4 locations across the EMEA region. We are serving global clients in more than 25 languages and helping them to become successful by sharing the Talent & Skills & Technology of our Support & IT specialists.

We, at Mercatus, are a team of experienced professionals with 15+ years of know-how in the Outsourcing industry and we pride ourselves on being customer-centric, transparent & flexible in order to support our clients and deliver scalable & affordable services.

Mercatus Outsourcing is a third-party customer & technical solution provider for Ziff David, Acronis, Biologiworks, and more than 50 other companies. Our amazing teams vary from Multilingual Customer support, and B2B Lead Generation to Data Analytics and IT development based on PHP, Scala, Java, and more.

We are very happy to be part of their journey and their success. For more information please contact us at info@mercatus.bg

We value your trust and the protection of your personal and company information as our highest priority.

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4

+

countries

24/7/365

multi-lingual service desks & support teams

30

+

languages

Ultimate Security Guarantee

We value your security.

We value your trust and the protection of your personal and company information as our highest priority.

PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

Digital Millennium Copyright Act — a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.

GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens by the companies operating inside the EU.

ISO — process certification that ensures clients’ data protection and management in accordance with global standards.

Related Services:

With team Mercatus you are in good hands! The first months after you change over a large team like an entire call center, you will be involved in reallocating roles.