IT Staffing via Build Operate Transfer model (BOT)

Our Build-Operate-Transfer model helps our partners & clients build, optimize and run a fully operative software development center without having to invest a lot of resources in launching a project, recruiting a team, hiring office and managers or setting up a new entity overseas.

Mercatus team will take charge of all of the management and recruitment aspects, providing local compliance and support, keeping you aligned with the whole process and related costs since the start date.

Once the team reaches satisfactory maturity and the model is complete and stable, we implement a full transfer of ownership to the client in fully transparent conditions.

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Who is the Service For

Build Operate Transfer model and the benefits for your company.

BOT is for all those International companies that want to optimize cost but don’t want to impede growth and lose time in market penetrations. Moreover, it is for the companies that cannot find enough talent locally and this affects their overall business targets.

The model is mainly used for software engineering purposes but it can be used for almost any domain. With nowadays shortages almost everywhere when it comes to IT talent, companies are facing high costs to hire a development team and even inability to operate successfully. This is mostly in the big tech hubs like London, Dublin, Berlin, Zurich, Amsterdam, New York & Silicon Valley.

This model would be perfectly suitable because you can hire a team with Mercatus - who has a great know-how about the market, can find the employees you are looking for, set up the needed processes and culture, and after you have done the investment, your company will be able to buy a team that has worked alongside you and has the know-how about your product or service.

Thus you’ll retain the core knowledge about your business within your inner circle and not lose it in the classic situation where the development team is not owned by you and some of the team members are moved out of the project due to more profitable opportunities.

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Customer Retention rate
End to End solutions delivered globally
Fast - growing Startups
Projects With Vague Requirements
Long-Term Projects
What You Get

What makes this model so appealing to companies desiring to constitute a new market?

Rapid Scaling on demand - Easy scale-up & scale-down

If you need rapid scaling of IT operations through an experienced resource, that can fill up the gaps in your business model, then the BOT model is perfect for you. As your IT partner, we will take care of all IT matters, leaving more room for you to brainstorm for rapid scaling.

Lower total cost

The BOT model is a rather smart way of outsourcing, which effectively saves time & money for recruitment and staffing agencies.

Access of ready IT trained resources

Once the model is started, you will get access to poll of resources which are experienced and ready to start operation. The company can simply time the resources as well as the eventual transfer once the resources are ready – often based on goals being met as well as quality metrics.

Flexibility and minimized risks

Risk is minimized since the outsourcing partner already understands the conditions, expertise of the resources, and the needs of the project to be performed. As a result, we are already often readily prepared for possible problems that could happen during the time.

Cost management and growth

With the right experienced resources, there is a bigger idea pool that can help boost your development into the right direction. Transference is optional. You will have direct control on hiring, retention, as well as complete transparency with the engineering team and their day to day activities.

If you need a partner, who will not only help in product development but also act as true partner to scale product and to support customer requirements here are a few reasons why going for the BOT model in IT outsourcing is ideal:

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How it Works

BOT Model: We bootstrap software development centers with our Build Operate Transfer model.

Often, the model aids until the whole team has adapted to the company’s environment methodologies, processes, as well as and tools before taking full control of the team.

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  • Staff the Development center with a high quality team
  • Fast Ramp up team set-up
  • Set-up the Facility and Infrastructure
  • Establish Knowledge transfer



  • Manage the offshore team
  • Hire and grow
  • Development & Reporting
  • Transition planning (people and process)



  • Transfer team
  • Handover operations
  • Transparent pricing & conditions
  • Continuous support

Why Mercatus

Together we grow.
Together we change everything.
Start your digital revolution.

Mercatus Outsourcing is a BPO & ITO service provider originally founded in Sofia, Bulgaria but operating now in more than 4 locations across the EMEA region. We are serving global clients in more than 25 languages and helping them to become successful by sharing the Talent & Skills & Technology of our Support & IT specialists.

We, at Mercatus, are a team of experienced professionals with 15+ years of know-how in the Outsourcing industry and we pride ourselves on being customer-centric, transparent & flexible in order to support our clients and deliver scalable & affordable services.

Mercatus Outsourcing is a third-party customer & technical solution provider for Ziff David, Acronis, Biologiworks, and more than 50 other companies. Our amazing teams vary from Multilingual Customer support, and B2B Lead Generation to Data Analytics and IT development based on PHP, Scala, Java, and more.

We are very happy to be part of their journey and their success. For more information please contact us at

We value your trust and the protection of your personal and company information as our highest priority.

multi-lingual service desks & support teams

Ultimate Security Guarantee

We value your security.

We value your trust and the protection of your personal and company information as our highest priority.

PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

Digital Millennium Copyright Act — a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.

GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens by the companies operating inside the EU.

ISO — process certification that ensures clients’ data protection and management in accordance with global standards.

IT Staffing via Build Operate Transfer model (BOT) Helps The Success Of:

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