Marketing research & surveys


Marketingresearch & surveys

Evaluate your consumer behavior, purchase decisions, reputation, and loyalty. Market research surveys are the most effective method for gathering any sort of market information. Such research allows in-depth analysis of customer behavior and motivation, purchase decisions, and brand loyalty. The method offers insights into how customers use the company’s products/services and how their perceptions are shaped.

Marketing Research & Surveys


Whois the service for

We help our clients ask the right questions to identify and define market opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and gauge overall customer satisfaction.

There are different ways of collecting qualitative data, depending on the client’s objectives and the subject matter. The findings of qualitative research are descriptive rather than predictive. Focus groups and in-depth interviews, combined with participant observation, can identify issues affecting customer satisfaction in terms of product quality, customer service, and employee behavior.

Our market research services can be geared toward any of the following objectives of our clients:

New product development

Customer satisfaction analysis

Service providers

What You Get

By choosing usyou can get

Mercatus offers a broad array of market research talent, giving you all the personnel needed for a successful market research project.

Our market research team includes:

  • Research & Survey Interviewers
  • Customer & Marketing Research Statisticians
  • Reporting, Coding and Layout Specialists
  • Research Analysts
  • Methodology Manager

Ultimate Security Guarantee

We value yoursecurity

PCI DSS level 1 certification

PCI DSS level 1 certification

The highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

Digital millennium copyright act

Digital millennium copyright act

A law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.



Full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens by the companies operating inside the EU.


ISO 27001:2013 Certified

Process certification that ensures clients’ data protection and management in accordance with global standards.


Marketing research & surveys helps the successof

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With team Mercatus you are in good hands! The first months after you change over a large team like an entire call center, you will be involved in reallocating roles.

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