what we offer
Our services and technical support solutions
Helping global companies stay focused on their goals and scale better by taking care of their customers via omni – channel approach and support. Professional IT outsourcing services team based in Sofia & Romania & Greece. We offer flexible business delivery models from Staff Augmentation to full Build – Operate – Transfer models.
Managed IT & Outsourcing Services
B2B Lead Generation
Outsourced Customer & Technical support Solutions
Explore our DevOps Services, designed to enhance your software delivery process.
Dedicated development teams
Cost – effective nearshore software delivery hub where you can quickly scale your delivery capacity.
Build - operate - transfer (BOT)
Build, optimize & run a fully operative software development center.
IT staff augmentation
Delivery model associated with the actual number of hours at specified hourly rates.
Our IT recruiters specialize in finding the most suitable IT professionals for your given IT requirement process.
B2B lead generation
We help you invest in a proven, measurable and purposeful marketing and sales campaign.
Build your digital identity and increase audience engagement, through targeted content marketing programs.
LinkedIn campaign management & automation
We help B2B companies capture hard-to-reach, high-value leads through LinkedIn marketing campaigns.
Marketing research & surveys
Evaluate your consumer behaviour, purchase decisions,reputation and loyalty.
Mercatus’ role is to help you develop the right customer & technical support strategy and then to implement it successfully.
Multichannel customer solutions
Thus at MERCATUS we aim to provide exceptional customer care and focus on every customer touchpoint with care and attention.
Back office support & service
We provide customized back-office services for a variety of functions
E-commerce customer services
We will help you establish an ecommerce platform or help you outsource ecommerce customer service.
Ourteam & leadership
Mercatus supports multiple development languages and has 60 + team including:
Mercatus has a team of experienced and passionate leaders. We have build a team with great technical know-how and experience from CX to service delivery